Reviews

Very pleased with the service and so thankful to find a new plumber after our old one went out of business!

After using several different HVAC companies in town, thanks to my daughter I found the best in town. Crowe Heating & Air is honest, reliable, and their work speaks for itself. They replaced an entire heating system in my home and installed new ducts, vents, etc. so I would no longer need a sump pump and the heat would be balanced throughout my home. If you need a company you can count on call Crowe!

The employees were extremely helpful and polite. They answered all our questions and did not try to sell us anything more expensive. Draylon, our sales rep, was super nice and responded quickly to all our questions. How about 10 stars? Would if I could! The guys installing let us know they were coming (on time too), and the communication throughout the process was excellent. They cleaned up the areas and did a great job.

Crowe Services made replacing 2x commercial 25 ton packaged HVAC units a breeze. Picked the right company for the job. Crowe's work is top notch. Communicative, timely, professional. What more can you ask for?

Technician Daniel, sales rep Chris, and install crew were fantastic! Good communication, easy to work with, great experience with all of them

We've had an issue with our upstairs not cooling when the temperature was greater than 90 degrees. Richard and his team were able to access the issue, rework the ductwork, and place a system capable of handling the temperatures of Memphis summers. We had the best night sleep we have had in the last 11 years last night thanks to the great design (Wes) and hard work of the installers!

Crowe Hearing and Air came to my rescue, saving me over $12,000. When my upstairs AC system stopped last week I called my service I had used for several years. Their recommendation was a new system costing over $12,000. My neighbor suggested I get a second bid and highly recommended Crowe. Looking over their website I read numerous ratings of exceptional service. Richard, the owner, came to my house the next day with a team of technicians. After inspection they said I did not need a new system just maintenance . The next day TJ came over to conduct a thorough maintenance on both my systems. Even sent a plumber out to check the AC lines.WOW, what service. I now have a new ACHearing and plumbing family!

Seth and Richard are both wonderful to work with! Easy to communicate with, quick scheduling, and fair prices! Would highly recommend!

These guys really went above and beyond to solve our AC problems. When I pulled up to the house during the afternoon, my dash read 99° outside and this is what our thermostat read inside. This time last week it was 85° in our home so needless to say I’m beyond a happy customer! I couldn’t recommend reaching out to Richard, Chris, and Rickie for any and all of your HVAC needs. Their same-day promise is no joke and the price was extremely reasonable. Hit these guys up and you won’t regret it!

Nathan was very polite and professional. Catching many issues that other companies have been neglecting!

If you are searching for a locally owned HVAC company, I highly recommend Crowe Services. We have a zoned A/C system in our home that has been difficult to regulate. Daniel Calaio replaced a faulty electronic damper motor and then made adjustments to the unit so that it is cooling the way it should be. Richard Crowe also stopped by to introduce himself and took the time to help Daniel adjust the system to make sure the it was cooling properly. Their charges were very reasonable and I will be using them for all of my HVAC needs!

Worked with Chris on getting a quote to replace my downstairs HVAC unit. After getting three quotes Crowe had the most competitive price and my wife and I decided to give our business to them. We are very happy we did as they quickly and efficiently got the job done and our downstairs cool again. We are very grateful for all the hard work done by the Crowe team and will most certainly use them in the future.

I cannot say enough good things about Crowe! Richard is an absolute GEM of a person and his whole team (shout out to Draylon) is AMAZING! They came to our rescue two days before our son was born when our HVAC died. They replaced the whole unit the next day making sure we could bring our baby home to a properly heated home. Fast forward to May and the crew came back to install a home generator for us. They were incredible -- knowledgeable, patient, fairly priced, and dedicated. They walked us through the whole process, and Richard went above and beyond, even running out to get a Wi-Fi extender so we could connect my phone to the generator. 10 out of 10 recommend, 5 stars, standing ovation, round of applause for these guys!

Professional and tech came earlier than I was told . Thank great customer service

Thank you guys sooo much. Nathan is awesome. While he was there working, power surge, power was out for a few hours and he was able to come back to finish checking out the a/c unit and furnace.

I had Nathan scott for my text and he was Awesome, want over everything he was doing Explained it well so that I could understand. Will Definitely use the service again getting an new AC unit installed soon Thank you Nathan

I have used Crowe Services many times. They are always professional and do high quality work.

Great communication from the time I submitted a work request through their website. Technician was prompt, on time (early even) and very friendly. He didn’t seem in a rush and took all measures to make sure the issue was thoroughly addressed. Will 100% use them again.

I have used Crowe Heating & Air for service work and also for installation of a new HVAC system. They are always professional and courteous. When calling for appointments Diane is quick to respond and the Service Tech does a great job communicating what has been done. First class company that gets it right. I would highly recommend this company!

I really appreciate the great service, professional installation, and great followups after getting 2 new hot water heaters installed. They were very quick to arrive and did a fantastic job cleaning up after. Highly recommended also for great price deals. Overall we are happy we chose them and will definitely be continuing our business with them in the future.

Great service. Service techs were very professional. They diagnosed the problem and fixed the issue.

Great service!